REMOVING NORTON AND INSTALLING AVG To remove Norton, go to add/remove programs in control panel. First remove Liveupdate. Then remove anything with Symantec label. Finally remove all Norton products. A restart may be required at this point or before. _________________________________________________ Installing AVG From http://free.avg.com/us-en/homepage download and install avg, according to defaults throughout the setup process. It may require a restart at some point, this is normal. After restarting and updating use it to scan your pc. If it finds anything it may ask you to either heal, quarantine, or remove an item. Select in that order...if it wont heal it, quarantine it. Removal is the last option.